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Correct answers from your own documents, with the source shown

VentPort gives staff and customers answers from your SOPs, policies and product documents. Each answer cites where it came from, each role sees only its own data, and every answer is logged. We set it up and keep it current.
Book a free 20-min reviewHow pricing works
A woman working at a laptop at her office desk
Every answer
Shows its source
Access
By role
Pricing
Setup + monthly

What you get

Uploading documents to a chat tool is easy. Knowing who saw what, and that the answer is still true, is the part we run for you.

Answers with sources
Every answer points to the document and section it came from, so people can check it in one click.
Each role sees only its data
HR policies stay with HR, pricing stays with sales. Access follows the roles you set.
A log of every answer
You can see what was asked, what was answered and which source was used.
Approval for risky actions
When AI agents act on your data, anything risky waits for a person to approve it.
Kept up to date
When a policy or product document changes, we update what the assistant answers from.
Fewer repeat questions
Staff stop asking the same questions in chat, and support stops answering them one by one.

How we set it up

  1. 1.We map your documents and roles

    Which documents count as the source of truth, and who is allowed to see which ones.

  2. 2.We build and test it

    We test it on the questions your team really asks, and check that every answer cites a source.

  3. 3.We run it

    We keep the documents current, review the log with you, and adjust access as your team changes.

A good fit if

  • Staff keep asking the same questions about SOPs, policies or products
  • Your support team has a backlog of repeat questions
  • You tried a chat tool on your documents and it made things up
  • You already run AI agents and need roles, logs and approvals around them

Not for

  • Medical or clinical advice. For clinics we cover non-medical documents only.

How pricing works

SetupOne-time
MonthlyPer knowledge base or per agent
Exact figuresPricing on request

We quote in writing after we've seen which documents and roles are involved.

Work clients already use

Custom software
“Indra led a rebuild of our multi-step checkout system, significantly improving both stability and user experience.”
Martin Moss, CTO at Harper Concierge
Case study

Airbrush Brothers. An ordering and kiosk app their team uses at live events in the United States.

Read the case study

Want AI to take over repetitive work, not only answer questions? See AI implementation

Common questions

How is this different from uploading files to ChatGPT?

Access by role, a cited source on every answer, a log of every answer, and someone keeping the content current. Those are the parts that make it safe to roll out to a whole team.

Can customers use it, or only staff?

Both. Customer-facing answers use only the documents you mark as public.

What happens when a document changes?

We update what the assistant answers from, as part of the monthly service.

Who can see the questions people ask?

The people you give access to the log. You decide who that is.

Other solutions

See all solutions

Show us the questions your team keeps asking

We'll tell you on the call which documents and roles it would cover, and what it would cost.

Book a free 20-min review