Enviera

Your own online store and a CRM, connected to WhatsApp

For stores that sell over marketplaces, WhatsApp and Instagram. We build your own store from your marketplace catalogue, then the CRM keeps every buyer conversation in one inbox and follows up every unpaid order or quiet chat.
A store owner arranging product samples next to a laptop
Includes
Store, CRM and setup
Users
3 included
Pricing
On request

How it works

  1. Step 1

    Chats and orders come in

    WhatsApp, Instagram DMs and comments, email and your WooCommerce orders all land in one place, tied to the same customer.

  2. Step 2

    Anything left hanging comes back up

    An hourly check finds unpaid orders, abandoned carts and chats that went quiet, and drafts a follow-up with your store's payment link.

  3. Step 3

    Your team sends, the CRM keeps score

    Your team checks and sends. A hold-out group shows what the follow-ups brought back, so you see the result rather than guess it.

Your own store, built from your marketplace catalogue

For Indonesian sellers on Shopee, Tokopedia, TikTok Shop or Instagram. Orders through your own store pay no marketplace cut, and your marketplace shop keeps running.

  • A WooCommerce store in Indonesian, built from your marketplace products, photos and prices
  • Local payments through Midtrans
  • Security, caching, basic SEO and a CDN set up
  • Updates and monitoring by our team every month

Bring buyers back without the marketplace

Flows that run on their own

Welcome, post-purchase, replenishment, birthday and win-back flows, with coupons synced to WooCommerce.

  • Broadcasts to segments, by WhatsApp or email
  • Loyalty points and tiers
  • Already on Klaviyo? Your segments sync into the CRM and get a WhatsApp follow-up

A team inbox that keeps the customer list yours

Assign chats, add internal notes and quick replies. Junior staff see conversations, not phone numbers or emails.

  • Keep your WhatsApp number when you move from another provider
  • Exit-intent capture on your website turns leaving visitors into contacts
  • English or Indonesian screens per user

Pricing

Pricing depends on your store, catalogue and markets. We quote after a short call.

Monthly

Pricing on request

Monthly, plus a one-time store setup

  • Own store built from your marketplace catalogue
  • CRM: WhatsApp and Instagram inbox, broadcasts
  • Updates and monitoring by our team
  • Includes 3 users

Yearly

Pricing on request

Paid yearly, store setup included

  • Everything in Monthly
  • Paid upfront for 12 months

Custom-designed store

Pricing on request

One-time design, then the monthly plan

  • A store designed for your brand
  • The same CRM features

Extra CRM users can be added. WhatsApp message costs are charged by Meta at its rate, billed separately. Invoiced and paid by bank transfer.

Questions stores ask

Do I need WooCommerce?

WooCommerce gets the deepest connection: orders, customers, coupons and pay links. Stores on other platforms can start with the inbox, broadcasts and recovery of chats, and import customers from a spreadsheet.

Will messages go out without us checking?

No. Follow-ups are drafted for your team to check and send. Automatic sending is switched on per store, only when you ask for it.

Can we keep our WhatsApp number?

Yes. We move your existing number over from your current provider, so customers keep messaging the number they know.

Which languages does it support?

The CRM screens are in English or Indonesian, chosen per user. Messages go out in whatever language you write them.

See it on a demo store

We walk you through the CRM on a demo store with realistic orders and chats, then tell you what your setup would include.